Welcome to the platform! As a new user, you may be eligible for exciting welcome rewards simply by completing your first trade. This guide explains how these promotions typically work, what you need to know before participating, and how to ensure a smooth experience.
Understanding Welcome Bonus Programs
Many trading platforms offer incentives to new users who complete their first transaction. These programs are designed to help you get familiar with the ecosystem while rewarding you for taking the first step.
These promotions often have specific eligibility criteria. For instance, some programs are invitation-only, meaning only users who register through designated partner links or nodes can participate.
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Once you complete the required tasks, rewards are usually distributed automatically through the platform's reward system. However, please note that platforms may occasionally delay reward distribution for reasons such as system checks or risk control verification.
Key Eligibility and Participation Rules
To ensure a fair environment for all users, platforms enforce strict rules. Rewards are typically only issued to users who comply with all platform risk control regulations.
Prohibited Activities
The following actions are generally considered violations and may disqualify you from receiving rewards:
- Creating multiple accounts
- Using another person’s account or identity information
- Providing false KYC (Know Your Customer) details
- Artificially inflating trading volume through wash trading (self-matching trades) or coordinated group trading
- Repeatedly using the same on-chain funds to simulate activity
- Forming groups with the sole intent of exploiting reward programs without genuine platform usage
- Any other illegal, fraudulent, or malicious behavior
Platforms actively monitor for these activities and reserve the right to disqualify any user found violating these terms.
Account Requirements
Most welcome bonuses are available only to main accounts. Sub-accounts are usually not eligible to participate, and any activity or profit generated from them is not counted toward the main account's reward calculation.
An individual user can typically only participate in one promotional activity at a time. If you qualify for multiple promotions, the platform will usually honor the rewards for the last event you registered for.
Important Considerations and Risks
Before you start trading to claim a bonus, it's crucial to understand the risks involved.
Investment Risks
Promotional activities should never be construed as a recommendation or investment advice to buy or sell any product. Digital assets are inherently speculative and highly volatile. They can become illiquid at any time and are generally suitable only for investors with a high-risk tolerance.
Investors in digital assets must be prepared for the possibility of losing the entire value of their investment. Past performance is not a reliable indicator of future results.
Reward Value Fluctuation
Please be aware that the value of any digital asset rewards can be highly volatile. Due to market price fluctuations, the value of your reward at the time it is distributed to you may be significantly higher or lower than its value at the time you qualified for it.
Platforms are not responsible for any changes in the reward's value due to market movements. All applicable taxes, along with any fees and additional expenses connected to accepting and using the reward, are the sole responsibility of the reward recipient.
Frequently Asked Questions
How do I know if I'm eligible for the new user welcome bonus?
Eligibility often depends on signing up through a specific promotional link or invitation. Check your registration email or the promotions section on the platform to see if you were invited. Most platforms also clearly display available bonuses in your account dashboard.
Why hasn't my reward been distributed after completing my first trade?
Rewards are typically distributed automatically, but can be delayed due to system verifications or risk control checks. If your reward is significantly delayed, it's best to contact customer support for assistance, ensuring first that your activity complied with all terms.
Can I use a sub-account to qualify for the welcome bonus?
No, welcome bonuses and most promotions are almost always restricted to main accounts only. Activity on sub-accounts is not counted towards qualifying for these rewards.
What happens if the value of my reward changes before I receive it?
The value of crypto rewards can fluctuate between when you earn them and when you receive them. Platforms are not responsible for this price change. You will receive the quantity of the asset you earned, whose market value may have changed.
Are there any geographic restrictions on who can participate?
Yes, eligibility is subject to local laws and regulations. Users from certain countries or regions may be excluded from promotional activities. Always review the platform's Terms of Service for the most current list of supported jurisdictions.
Can the platform change the rules of the promotion?
Yes, platforms reserve the right to modify, cancel, extend, terminate, or suspend a promotion at their discretion without prior notice. This includes changes to eligibility terms, selection criteria, and the timing of any action.
Compliance and Final Terms
Platforms take compliance seriously and require all users to adhere to their local laws and regulations. They closely monitor trader behavior throughout the promotion period to prevent cheating and abusive practices.
If any violations of the rules are detected, the platform holds the right to cancel a user's right to participate without notice. The platform's decision regarding the activity is final.
In the event of any discrepancy between translations of these terms and conditions, the English language version will prevail. For any questions, please reach out to the customer service team.