The OKX cryptocurrency trading platform provides a secure environment for users to trade Bitcoin (BTC), Ethereum (ETH), and a wide range of other digital assets. A core part of this commitment is transparently communicating how user data is handled, collected, and protected within its mobile application.
This overview details the data safety practices for the OKX app, explaining what information may be shared or collected and the robust security measures in place to safeguard it.
Data Sharing Practices
The application may share certain types of non-personal data with other companies or organizations. This sharing is conducted to maintain and improve the overall performance and stability of the service.
App Information and Performance
This category encompasses data related to the technical functioning of the application on your device.
- Crash Logs: Information about application crashes is shared for analytical purposes to identify and fix bugs, enhancing app stability.
- Diagnostic Information: Technical data about the app's performance is used for analysis to optimize its functionality.
- Other App Performance Data: Additional anonymized metrics are analyzed to improve the user experience and application efficiency.
Data Collection Practices
The OKX app may collect specific types of data to enable core features, ensure security, and comply with financial regulations.
Personal Information
This data is collected to provide essential app functionality and for critical security purposes like fraud prevention.
- Name: Collected for application functionality, fraud prevention, security, and regulatory compliance.
- Email Address: Used for account management, security notifications, fraud prevention, and regulatory compliance.
- User ID: A unique identifier crucial for application functionality and security measures.
- Phone Number: Used for account verification, two-factor authentication, fraud prevention, and compliance.
Device ID or Other IDs
- Device ID: Anonymous device identifiers may be collected for analytical purposes to understand app usage patterns and improve service delivery.
Location Information
- Approximate Location: This data collection is optional. If provided and consented to, it can be used for enhanced fraud prevention, security checks, and regulatory compliance.
Photos and Videos
- Photos and Videos: The collection of media files is optional and is strictly for specific application functions, such as identity verification processes (KYC) when required.
App Information and Performance
Similar to the shared data, this information is collected internally for analysis.
- Crash Logs: Collected to diagnose and resolve software issues.
- Diagnostic Information: Gathered to analyze and improve the technical performance of the application.
Core Security Practices
OKX implements stringent security protocols to protect user data both when it is being sent and when it is stored.
Data Encryption in Transit
Your data is protected during transmission over the internet. It is transferred via a secure, encrypted connection (TLS/SSL), which prevents unauthorized interception.
Data Deletion Rights
You have the right to request the deletion of your personal data. The developer, OKX, has provided mechanisms for users to submit these requests, in accordance with data protection regulations.
For a comprehensive understanding of data collection, usage, and sharing practices, please refer to the developer's full policy documentation 👉 Review the complete privacy policy.
Frequently Asked Questions
What personal information does the OKX app need to function?
The app typically requires information like your name, email address, and phone number to create and secure your account. This is standard for financial and trading platforms to ensure security and comply with regulations.
Is my trading activity and financial data shared with others?
The data safety information focuses on technical and diagnostic sharing. For specific details on the handling of financial data, you should 👉 consult the official privacy policy for explicit terms.
Why does the app need access to my approximate location?
Providing your approximate location is optional. It is used as an additional layer of security to help detect and prevent fraudulent activity, such as login attempts from unusual geographical areas.
How is my data kept safe when using the OKX app?
Your data is protected by encryption while it is being transmitted from your device to OKX's servers. The company employs industry-standard security measures to safeguard all user information.
Can I ask OKX to delete my personal data?
Yes, you have the right to request the deletion of your data. OKX provides a process for users to submit these requests, which you can typically find within the app's settings or support sections.
Does OKX use my data for advertising?
The described data collection focuses on functionality, security, and analytics. For information on data use for advertising, you should review the complete privacy policy for the most detailed and accurate information.